This Policy describes our policies and practices for collecting, handling, storing, using, and disclosing personal information. It also deals with how you can complain about a breach of the privacy laws, access the personal information we hold about you and have that information corrected (where necessary).
At Our Ark, your privacy is extremely important to us. We are committed to protecting the privacy of your personal information and to handling your personal information in a responsible manner.
Our Ark supports:
fair, transparent and open collection practice and management of personal information;
processes that ensure personal information is accurate, complete, current and secure;
an individual’s right to see and where necessary, correct personal information about themselves; and
limiting the use of personal information.
We may ask you for personal information, such as your name, email, address, contact details and payment details. We collect only the personal information relevant to providing you with a service, and use your information only to ensure the fulfilment of this service. We also use your personal information to manage your ongoing requirements and our relationship with you. This includes contacting you by mail or electronically (unless you tell us you do not wish to receive electronic communications).
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services without this information. We do not share your personal information with third-parties, except where required by law or to protect our own rights. We will only retain personal information for as long as necessary to provide you with a service, or for as long as required by law.
From time to time we may use your contact details to send you offers, updates, newsletters or other information about products and services that we believe will be of interest to you. You may always opt-out of these communications and you may unsubscribe at any time by notifying us that you wish to do so.
Access & Corrections
We take reasonable steps to ensure that the personal information we collect and store, use or disclose is accurate. We do rely on you to advise us of any amendments required to your information to ensure it is accurate. You may ask us for access to your personal information at any time. You can also ask us to correct, amend or delete your personal information if you feel, and we agree, that it is inaccurate, irrelevant, out of date or incomplete. You are able to make this request for no cost and we will not charge you any fees or costs, beyond our reasonable expenses incurred in providing you with access or complying with a correction request.
We may employ third-party companies and individuals on our websites - for example, analytics providers and content partners. These third parties have access to your personal information only to perform specific tasks on our behalf and are legally obligated not to disclose or use it for any other purpose. We may also provide your information to other parties if we are required to do so by law or where we are permitted by law to do so.
We take security seriously, and we will take all reasonable steps to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. However, we must advise that no method of electronic transmission or storage is 100% secure and cannot guarantee the absolute security of your data.
Last updated 18 August 2020